Refund Policy

1. No Refunds on Digital Goods
Due to the nature of digital goods, all sales made on Lukka's World are final. Once an in-game currency or item has been delivered, it cannot be refunded, exchanged, or returned.

2. Exceptions for Refunds
Refunds may only be issued under the following circumstances:

• If the purchased item was not delivered due to an error on our part.

• If the transaction was fraudulently charged to your payment method and you can provide valid proof.

• If the order was canceled before delivery was initiated.
   

3. Refund Request Process
If you believe you qualify for a refund based on the exceptions above, you must contact our support team at lukkasworld@info.com within 24 hours of the transaction.

• Provide your order number, payment details, and reason for the refund request.

• Refunds, if approved, will be processed within [Specify Time, e.g., 3-7 business days] to the original payment method.
   

4. Non-Refundable Cases
Refunds will not be granted under the following circumstances:

• If the in-game currency or item has been successfully delivered.

• If your game account is suspended, banned, or restricted after purchasing from us.

• If you changed your mind or purchased the wrong item.

• If you fail to follow the delivery instructions provided.
   

5. Chargeback and Fraudulent Claims
Any fraudulent chargeback or refund request will result in:

• A permanent ban from our services.

• Reporting to payment processors, which may impact future purchases.

• Possible legal action if necessary.
   

6. Policy Changes
We reserve the right to update this refund policy at any time. Customers are encouraged to review this page periodically for any changes.