FAQ | Lukka's World

What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What types of digital game items and in-game currency do you sell?

We offer a wide range of in-game items and currencies for various popular games such as Star Citizen, Path of Exile 2, New World, Diablo, and more. These include in-game currency, rare items, skins, and boosts.
How do I place an order?

To place an order, simply browse through our available items or currencies, add them to your cart, and proceed to checkout. Follow the payment instructions to complete your purchase.
Is it safe to buy in-game items and currency from your site?

Yes, we prioritize your security and take all necessary steps to ensure safe transactions. We use trusted payment processors and secure delivery methods to guarantee your items and currencies are delivered safely.
How do I receive my purchased items or currency?

Once your payment is processed, we will deliver the items or in-game currency to your account via the method specified in the product description. This may include direct transfers, account access, or trade instructions.
Can I refund my purchase?

Since our products are digital, we typically do not offer refunds unless there is an issue with your order. If you encounter any problems, please contact our customer support, and we will assist you.
Are the items or currency I buy from your site legal to use?

Yes, all items and currencies sold on our site are legitimate and comply with the terms of service of the respective games. We do not support or sell illegal or unauthorized items.
How long does it take to receive my order?

Delivery times vary depending on the game and the type of product ordered. Most orders are processed and delivered within 24 hours. However, some orders may take longer due to game-specific requirements.
What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options. Please check our payment page for the full list of accepted methods.
Can I request a custom order or specific items?

Yes, if you're looking for specific items or a custom order, feel free to reach out to us through our contact page, and we’ll do our best to fulfill your request.
How can I contact customer support?

You can reach our customer support team via email, live chat, or our contact form on the website. We are available to assist you with any questions or issues regarding your order.